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Opinion Mailbox
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Mail processing rules:
- In order to protect your rights and interests, please be sure to provide your real name and contact information, and clearly explain the details of your feedback.
- If the information provided is clearly incomplete, false, or does not comply with the requirements of the "Administrative Procedure Act," it may not be processed.
- The information you provide will be handled in accordance with the Personal Data Protection Act and relevant regulations. It will not be disclosed to the public or used for other purposes, and will only be used for the business purposes of the handling unit.
- Your feedback will be processed and replied to by a dedicated representative, and will be dealt with as quickly as possible based on the complexity of the issue.
- The working hours for processing feedback are from 9:00 AM to 6:00 PM on regular working days.
- If the public discovers issues such as damaged facilities requiring repair or negligence by management personnel, you are welcome to report it through the online customer service method. We will promptly arrange relevant personnel to proceed with the repairs.
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Relevant Channels for Public Opinion Exchange:
